2.10.2 Safe to install
FirstView: Effortless Public Transportation Tracking
FirstView provides real-time tracking of public transportation for parents and guardians, ensuring peace of mind with its user-friendly interface and reliable updates.
FirstView®, powered by First Student, is a valuable tool designed to keep parents informed about their student's school bus journey. It provides parents with real-time information about the location of their student's bus, estimated arrival times at the student's stop, and when the bus arrives or departs from the school. This partnership between First Student and the school districts brings increased transparency and communication, benefiting both students and families.
Although FirstView® is currently available only to a limited number of school districts, efforts are being made to offer it to as many districts as possible. If you are interested in accessing FirstView®, please contact your school district or our FirstView® support team for more information.
Dedicated Customer Support
- Contact FirstView® Monday – Friday via the toll-free phone number 888-889-8920 from 7:00 a.m. EST to 5:00 p.m. EST
- Email Customer Support at [email protected]
- Use the in-app messaging feature to provide feedback
Live Tracking
The FirstView® map screen displays the live location and direction of your student's bus, along with the stop schedule for the current day and timestamps for arrivals and departures.
Predictive Stop Arrival Times
Using route and real-time GPS data, FirstView® calculates estimated arrival times for your stop, which are displayed on the map.
Custom Alerts and Messages
- Set up push or email notifications to be alerted when your student's bus is a certain distance or number of minutes away from your stop.
- Receive push messages informing you of the reason for your student's bus delay and the estimated delay duration.
Multi-Stop View
With FirstView®, you can track the buses for all your students. Each student is assigned a unique color, making it easy to differentiate between stops on the map.
Additional User Notifications
The main user of the FirstView® app can link up to three additional email accounts to receive email alerts.
Secure and Easy Access
- FirstView® requires a password-protected account and your student's ID for app set-up, ensuring that only authorized users can view your student's stop.
- You can register and log in to FirstView® from your smartphone, tablet, or desktop, providing convenient access wherever you are.
Overview
FirstView is a Freeware software in the category Education developed by Firstgroup America Inc.
The latest version of FirstView is 2.10.2, released on 04/07/2024. It was initially added to our database on 09/22/2023.
FirstView runs on the following operating systems: Android/iOS.
Users of FirstView gave it a rating of 4 out of 5 stars.
Pros
- User-friendly interface that simplifies navigation and operation.
- Provides real-time tracking of vehicles, improving customer service and efficiency.
- Offers detailed reporting and analytics tools for better decision-making.
- Supports multiple platforms, including mobile and web access.
- Integrates with other Firstgroup services for seamless operation.
Cons
- Limited geographical coverage may not serve all areas effectively.
- Some users report occasional technical glitches or slow performance during peak times.
- Pricing structure may not be flexible for all business sizes, potentially making it expensive for small operators.
- Customer support may have delays during high-demand periods.
- Requires training for staff to fully utilize all features, which may lead to a learning curve.
FAQ
What is FirstView?
FirstView is a mobile application developed by Firstgroup America Inc that allows parents and guardians to track their children's school bus in real-time.
How do I download the FirstView app?
You can download the FirstView app on both iOS and Android devices from the App Store or Google Play Store.
Is FirstView free to use?
Yes, the FirstView app is free to download and use for all registered users.
Do I need an account to use FirstView?
Yes, you need to create an account and register your child’s bus route to utilize the features of FirstView.
What features does the FirstView app provide?
FirstView provides features such as real-time bus tracking, notifications for when the bus is approaching, and alerts for any delays.
Can I receive notifications on my phone?
Yes, you can enable notifications within the app to receive updates about your child's bus status.
Is FirstView available for all school districts?
FirstView service availability may vary by school district; you should check with your local school district to confirm.
What should I do if I have trouble using the app?
If you encounter issues, refer to the help section within the app or contact customer support for assistance.
Is my personal information safe with FirstView?
Firstgroup America Inc takes user privacy seriously and implements standard security measures to protect your information.
Are there any compatibility requirements for using FirstView?
The FirstView app requires a compatible smartphone with access to the internet; specific OS versions may be required as noted in the app store listings.
Pete Milner
I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.
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